The Problem
Uchiteli.bg is a platform for student-tutor and teacher connections. Recently, it has undergone an important UX/UI redesign. The following paper presents the case study of the strategic process behind this redesigning, the challenges, and its impact on the user experience and performance of the platform.
Objective
The main objective of this case study is to design an intuitive and comprehensive mobile application that would handle these challenges by providing a seamless experience for both students and tutors in Bulgaria, thus including the following features: verified profiles, robust search and matching algorithm, secure payment system, schedule and communication tools. It should be able to cater to all education levels, from primary school subjects to specialized university tutoring. Secondly, this application should be made accessible across a myriad of devices.
Expected Outcomes
By the end of this case study, a prototype of the app should be developed, including user flows, wireframes, and a detailed plan for implementation. The solution should demonstrate how it will address the identified challenges and provide measurable benefits to the education sector in Bulgaria.
Understanding the competition
The approach to start with competitive analysis laid the framework to better understand who my direct competitors were in the online tutoring business and what their strengths and weaknesses are.
Prototyping
Prototyping is the very critical phase in the app design process, much like a bridge between concept and implementation. It gives an opportunity to visualize, test key functionalities, user interaction, and the overall user experience for the tutor and teacher hiring app in Bulgaria before its full-scale development. This phase provides an opportunity for fine-tuning of the application’s features and possible usability issues and ensures the design suits students’ and educators’ needs.
With the brand name now firmly established, I have revamped the logo entirely and injected fresh vitality into the color palette. The outcome? A contemporary and youthful appearance that still exudes professionalism. It is crafted to attract attention and radiate style from every perspective.
Regarding the typography, leading the way is Neue Haas Grotesk, serving as main typeface. It boasts a clean, contemporary look and offers excellent legibility. Complementing it is Jost,the secondary font, which imparts a hint of character and versatility to the visual identity.
The application is designed with a simple and secure login system for tutors and students. Any user can join or log in right away with the help of their email, social media, or phone number. Everything is done to make it easy on the barriers, so the setup is really simple that guarantees the tutors to verify their credentials easily and for students to get their profile up really fast. This is a user-friendly approach: both tutors and students will have the least problems getting to the platform, ready to connect and engage with the educational services offered.
The app’s navigation is designed with simplicity and clarity in mind, ensuring that users can easily find and apply filters without overwhelming the interface. The filter options, are neatly organized in a sidebar. This side placement allows users to access and adjust their search criteria effortlessly while keeping the main screen uncluttered. This thoughtful design ensures a seamless and focused interaction, making it easy to find the perfect tutor without unnecessary distractions.
The app has an accessible calendar that helps in keeping appointments and reminders. From the main dashboard, it gives an overview of the schedule to the user. Students and tutors can put notes, add reminders for upcoming sessions, or book new appointments with a few taps within the calendar view. This built-in calendar system aids in keeping up with the time factor and keeping both the student and the tutor on track toward their goals in education.
Finding and connecting with a tutor on the app is effortless and intuitive. Students can quickly search for tutors using various filters such as subject, location, availability, and rating. Once a suitable tutor is found, students can view detailed profiles, including qualifications, reviews, and teaching style, before sending a direct message or booking a session with just a few taps. This streamlined process makes it easy for students to connect with the right tutor, ensuring a smooth and efficient experience from start to finish.
In conclusion, the tutor-finding app offers a seamless way to connect students with qualified tutors, addressing challenges of accessibility and personalized learning. By focusing on user-friendly design, efficient matching, and secure communication, the platform enhances education for both students and tutors. Continuous improvements and feedback will further strengthen its impact on personalized learning.